Terms of service

Welcome to Stitched by Rangika LLC. By accessing or using our services, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

  • Stitched by Rangika LLC specializes in handmade and customized products, including hats, costumes, and accessories.
  • All items are crafted with care and are subject to availability and customization timelines.

2. Orders and Payments

  • Orders must be placed through our online store.
  • Full payment is required at the time of purchase. We accept major credit cards and other payment methods listed at checkout.

3. Customization and Made-to-Order Items

  • Most items are made to order and customized per your preferences. Please review your customization details carefully before completing your order.
  • Changes to orders may not be possible once production has begun.

4. Shipping and Delivery

  • We strive to ship orders within the estimated time frame. However, delays may occur due to unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information. We are not liable for delays or issues caused by incorrect addresses.

5. Return and Refund Policy

  • Due to the customized nature of our products, returns are not accepted.
  • If an item arrives damaged or defective, please contact us within 7 days of receipt for assistance.
  • Refunds for agreed-upon returns will be issued after deducting original shipping and handling fees. Customers are responsible for return shipping costs.

6. European Customers

  • European customers with return or refund concerns should contact us directly to discuss resolutions in compliance with applicable consumer laws.

7. Intellectual Property

  • All designs, content, and materials on our website are the intellectual property of Stitched by Rangika LLC. Reproduction or use without permission is prohibited.

8. Limitation of Liability

  • Stitched by Rangika LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Changes to Terms

  • We reserve the right to update or modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

10. Contact Information

For any questions or concerns, please contact us through the chat feature on our website at  www.stitchedbyrangika.com

By purchasing from Stitched by Rangika LLC, you agree to these terms and conditions. Thank you for supporting our handmade business!